Refund policy

No refunds are accepted.

Returns and Exchanges
Upon receipt of your package, you have 72 hours to inform us of a situation. Returns and exchanges will be refused if the 72 hour period is exceeded and the items are damaged.

Returns and exchanges will be handled on a case-by-case basis. Please write to us at info@beeskneesmtl.com and we promise to get back to you within 24 hours.

Once the items have been received at our offices, they will be inspected and we will confirm the return by email following which you will inform us of the item(s) chosen for the exchange. If however, your heart does not beat for any pieces in our shop, it is our pleasure to offer a credit note.